If you have been using an earlier version of the Acrobat Reader (4 or below), you should first uninstall that version. In many cases, you can perform this step by yourself; however, in some circumstances you may need a network administrator to uninstall any previous Acrobat Reader(s) for you.
If you have several older Acrobat Readers on your computer, perform this step for each of them, removing all previous versions before continuing.
NOTE: Depending on your particular hardware, software, and operating system configuration and settings, what you see when you perform the steps outlined below may look somewhat different from what we present on this page.
1. Click on Start (circled in red below) at the far left end of the taskbar at the bottom of your screen:
2. Click on Programs (circled in red below) from the pop-up menu that appears:
3. Click on Adobe [program/version] (circled in red, below center) and then on Uninstall Adobe [program/version] (circled in red, below right) from the fly-out menus:
4. When the Confirm File Deletion dialog box appears, click Yes (circled in red below) to remove the old program:
5. A Remove Programs From Your Computer dialog box now appears, showing the uninstallation as it occurs:
The dialog box tells you when uninstallation is complete. Now click OK (circled in red below) to continue.
6. As in step 1 above, click on Start at the far left end of the taskbar at the bottom of your screen, then click Shut Down... from the pop-up menu that appears:
7. When the Shut Down Windows dialog box appears, make sure that Shut down the computer? (circled in red, below top) is selected. Then click Yes (circled in red, below lower left) to shut down your computer:
DISCLAIMER: The information on this page is provided as a public service, on an “as is basis. Although every effort has been made to ensure that the information contained herein is accurate, reliable, and current, it is not a substitute for any information or documentation created or disseminated by Adobe Software or by any other party.
Neither the State of Connecticut nor the Workers’ Compensation Commission warrant the information contained herein to be fit for any particular purpose, and neither will be responsible for any adverse consequences resulting from your use of this information. BACK TO TOP